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Privacy Policy

To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our web site and at every point where personally identifiable information may be requested.

Your information is kept confidential and you can expect us to protect your privacy. Your information and the business you do with us is kept in strict confidence. Only authorized personnel have access to your information. We collect, use and disclose personal information only for purposes that a reasonable person would consider appropriate in the circumstances. We don't sell your information to third parties. Our procedures and systems are designed to protect your information from error, loss and unauthorized access. We keep your information only as long as it is needed. We monitor our compliance with applicable privacy legislation.

Privacy Policy Acceptance

By using this Site, you signify your acceptance of our Privacy Policy and your agreement to comply with the terms outlined.

Notification of Policy Changes
From time to time, InnVest REIT hotels may amend or update this Privacy Policy to comply with visitor concerns, best practices and/or the law. InnVest REIT hotels has appointed a member of its management team to act as InnVest REIT hotels’ Privacy Officer and who is responsible for reviewing, approving and administering this Privacy Policy and InnVest REIT hotels’ commitments hereunder. If you have any questions, concerns or comments, feel free to contact the Privacy Officer at innvestreithotels.com or by telephone at 1-905.629.3400 or in writing at:

Attention: Privacy Policy Officer
InnVest REIT Hotels
5090 Explorer Drive, 7th floor
Mississauga Ontario L4W 4T9 Canada
T: 1-905-624-3900
F: 1-905-624-7805

The Information We Collect and the Way We Use Information
Doing business with a hospitality company involves providing information about yourself. At the InnVest REIT Hotels Web site you have control over how your information is obtained, used and given out. We obtain information about you to:

• Identify you
• Protect us and you both against error and fraud
• Allow you to plan your hotel accommodations in advance
• Allow us to collect payment for the services we provide to you – if applicable
• Provide ongoing service
• Offer you additional products, services and specials

InnVest REIT hotels collects three kinds of information from this Web site:
(1) your voluntarily provided personal information;
(2) anonymous non-personal information; and
(3) “cookie” based information.

(1) Personal Information
Voluntarily Personal Information: InnVest REIT hotels does not automatically collect personal information, such as name, address, phone number, email address and other personally identifiable information, from its visitors (“Personal Information”). From time to time, InnVest REIT hotels will collect Personal Information that is voluntarily provided by its visitors in filling out contest entry forms and subscribing to newsletters and other activities carried out on the Web site. InnVest REIT hotels will only collect and use such Personal Information solely for the purpose(s) disclosed by InnVest REIT hotels at the time of collection and only after the visitor has voluntarily agreed to such collection and use, by clicking “I agree” on the online form or in writing if entering via faxed or mailed form. InnVest REIT hotels also sometimes use email addresses that have been voluntarily provided by its visitors to respond to visitors who communicate with us, to inform winners of contests or to subscribe to newsletters.

(2) Usage Tracking
Anonymous Non-Personal Information: When visitors visit InnVest REIT hotels Web site, anonymous, non personal information about their visit is automatically collected. Such information may include the length and date of the visit, how the visitor navigated the Web site, what pages the visitor viewed, the type of browser being used by the visitor, the type of operating system used by the visitor and the domain name of the visitor’s Internet service provider. InnVest REIT hotels uses this Anonymous Non-Personal Information to track the success of its Web site with its visitors and to better tailor the Web site to visitors’ needs and interests. This Anonymous Non-Personal Information may be shared with other parties/suppliers, such as Web Site Designer and Developer, sponsors and partners.

(3) Cookies
InnVest REIT hotels may use cookies on its Web site. “Cookies” are pieces of information that a Web site transfers to a visitor’s hard drive for record keeping and identification purposes. Cookies are used to make the visitor’s use of a Web site easier by saving visitor preferences and passwords and to identify which areas of the Web site are popular, which areas need improvement and how to target certain advertising to its visitors. InnVest REIT hotels does not use cookies to collect personally identifiable information except in connection with a password protected online registration for a contest or newsletter or other service and only with the visitor’s informed consent. Visitors may visit the Web site with its cookies turned off to avoid the collection of Cookie-based Information.

Links to Other Web Sites
Linked Web sites: This Web site may be linked to other Web sites. These linked Web sites are not under the control of InnVest REIT hotels and are required to have their own privacy policies. Visitors should ensure that they read and understand how their Personal Information may be collected, used, and disclosed by the linked Web sites as InnVest REIT hotels is not responsible for and shall not be held liable for any procedures, policies or activities of any Web sites linked to the Web site.

How You Can Access OR Correct Your Information
All emails from InnVest REIT hotels to its visitors include instructions on how to modify their personal information and discontinue receipt of emails, newsletters and other communication from InnVest REIT hotels and visitors can discontinue such communication at any time.

(1) You can give or withdraw your consent
You can withdraw the consent whenever you want, unless legal requirements prevent this. Simply email us at innvestreithotels.com and indicate UNSUBSCRIBE in the subject line. Email addresses from visitors who wish to discontinue receipt of InnVest REIT hotels’ emails will be removed from InnVest REIT hotels’ distribution list and database.

(2) You can review and make corrections to your information online
You can review your information held by InnVest REIT Hotels and make corrections to it. Call us at 1-905-629-3400 or email us at innvestreithotels.com and we will be able to assist you further. We may ask you to put your request in writing. We'll respond to your request within 30 days. If we need to extend the time, or we have to refuse your request, we'll tell you why, subject to any legal restrictions.

(3) You can choose not to receive direct marketing
We may tell you about products or services through direct mail, emails, telephone, or other means. If you do not wish to receive this type of information from us, please follow the instructions below.

How to Contact Us

Questions or Complaints
We welcome your comments and suggestions. If you have any questions, comments, suggestions or complaints, please follow these simple steps:

(1) Contact InnVest REIT Hotels Web site Administrator by phone at 1-905-629-3400 (Monday to Friday from 9:00 A.M. to 5:00 P.M. Eastern Standard Time), email at innvestreithotels.com or write a note with your name, address, phone number, where we can reach you and a description of the matter. You can send your letter at the following address:

Attention: InnVest REIT Hotels Web site Administrator
InnVest REIT
5090 Explorer Drive, 7th floor
Mississauga Ontario L4W 4T9 Canada
T: 1-905-624-3900
F: 1-905-624-7805

(2) If you are not able to accept the conclusions of the InnVest REIT Hotels Web site Administrator, you can ask how your complaint can be further escalated.

 

Your privacy means the world to us!

Innvest REIT Hotels Privacy Policy