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Tour groups
Through the years InnVest Hotels have welcomed tour groups from around the world and have developed an expertise and professionalism at handling Tour Group stays.

Tour group travel specialists at hotels in CanadaInnVest hotels offer attractive savings to tour operators on group reservations of 10 or more rooms per night.

With your group needs in mind, we have developed our own brand of "Service Excellence" by providing Core and Added-Value Services.

These exceptional "Core Service Standards" and the combination of "Added-Value Services" are designed for the group tour market and to give your travelers extra value for their money.

Core Service Standards

  1. Personal Greeting:
    Receive a personal welcome by a hotel staff member on board or off board the motor coach.
  2. Pre - Key Registration:
    Your group members will be pre-registered and their keys will be ready in marked envelopes.
  3. Express Baggage Handling:
    The hotel will have your group’s baggage to their rooms within 30 minutes or less. Group arrival must be within 45 minutes of preset estimated time of arrival.
  4. Welcome Letter:
    Welcome letter in guest room from the General Manager.
  5. Driver and Escort Information Packet:
    Your bus driver and escort will receive a special packet which contains all pertinent information.
  6. Driver Discounted Room Rate:
    The hotel will provide a discount of 50% off non-discounted room rate to bus driver (Not available at all properties).
  7. Personal Farewell:
    Your group members will receive a personal farewell from the hotel staff.
  8. Group Tour Menu:
    At hotels with restaurants, you will have the ability to choose from their group menu prices and selections for breakfast (American, Continental, Boxed), lunch (Boxed), and/or dinner at special group prices. Some hotels that do not have a restaurant, may offer group tour menus at restaurants in the area.
  9. Healthy Breakfast Menu:
    At hotels without a restaurant on premise, you will have the ability to provide your group members with Continental Breakfast (Some hotels offer this service on a complimentary basis, other hotels may have a nominal charge).
  10. High Speed Internet:
    High Speed Internet is available at all hotels (Charges may apply at some locations).

Added Value Services

Some of our hotels offer you a combination of these "Added Value Services":

  • Welcome Gift/Snack
  • Welcome Reception
  • Departure Gift/Snack
  • Complimentary Bus Parking
  • Continental Breakfast

To plan and book your group tours, email our Tour Sales Representative or call 1-866-848-BOOK (2665) with your hotel needs.

We specialise in hosting Tour Groups

Tour group travel specialists at hotels in Canada

Group Sales